GUESTS WITH DISABILITIES

A variety of services are available for guests with disabilities including sound enhancement devices, designated parking places and easy access to key areas of the complex.

Hearing-impaired guests

Sound enhancement equipment is available to guests with a valid driver’s license from the box office at no charge.

Sight-impaired guests and companions

Please contact the box office in advance of arrival so accommodations may be arranged. This can be done in person at the Ocean Center box office, 101 N. Atlantic Ave, Daytona Beach, or by calling the Ocean Center box office at 386- 254-4545.

Service animals

Per the ADA requirements, Service Animals are permitted inside the Ocean Center.

Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. Examples of such work or tasks include guiding people who are blind, alerting people who are deaf, pulling a wheelchair, alerting and protecting a person who is having a seizure, reminding a person with mental illness to take prescribed medications, calming a person with Post Traumatic Stress Disorder (PTSD) during an anxiety attack, or performing other duties. Service animals are working animals, not pets. The work or task a dog has been trained to provide must be directly related to the person’s disability. Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the ADA.

A service animal must be under the control of its handler. Under the ADA, service animals must be harnessed, leashed, or tethered, unless the individual’s disability prevents using these devices or these devices interfere with the service animal’s safe, effective performance of tasks. In that case, the individual must maintain control of the animal through voice, signal, or other effective controls.

For more information, visit https://www.ada.gov/topics/service-animals/. 

Accessible information

The Ocean Center strives for accessible accommodations to allow patrons full enjoyment of its events. If you have any questions regarding the Ocean Center’s accessibility, please contact the Ocean Center box office at 386-254-4545.

Some of the Ocean Center’s accessible features include:

• Accessible elevators on the south side of the lobby
• An escalator is on the north-south concourse.
• The facility is accessible on the north and south sides of all lobby areas.

Entrances are on the facility’s east side, south concourse lobby area, and the north concourse lobby area.

Accessible parking areas

The Ocean Center parking garage has accessible ramps and curbs. Parking in the Ocean Center parking garage includes 31 handicap spaces, which are spread between five floors and are near the elevators on the northeast and southwest corners of the garage.